FAQs

Q: What services do you offer?
A: We specialize in both interior and exterior home renovations. Our service offerings include kitchen remodeling, bathroom remodeling, deck construction, siding repair & installation, window & door replacement, finished basements, and custom builds/interior finishes on new builds.

Q: What geographic area do you serve?
A: We proudly serve the Cedar Valley and surrounding communities from our base in Cedar Falls, Iowa.

Q: What makes you different from other contractors?
A: At C.R. Clark & Co., we lead with integrity and customer‐focused solutions. We promise outstanding communication, high quality results, and lasting relationships. Our motto: “We’re not happy until you’re happy, and your satisfaction is our guarantee.”

Q: How do I start a project with you?
A: Reach out to us via phone (319-310-0000) or through our website’s “Contact Us” page. We’ll discuss your project goals, schedule a consultation, review your space, and provide guidance and an estimate to move forward.

Q: How long will my remodeling project take?
A: The timeline depends on the size and complexity of your project: scope (e.g., full kitchen vs. minor update), material availability, permitting, and access to the space all matter. We strive to provide you with a realistic schedule during the initial planning phase.

Q: What kind of budget should I plan for?
A: Budgets vary significantly based on the project scope, materials, and scope of trades involved. We will provide a detailed estimate for your specific renovation so you can plan accordingly. It’s always wise to allow a contingency for unexpected issues, especially in older homes.

Q: Do you handle permitting and inspections?
A: Yes — when required, we coordinate or manage the necessary permits and inspections to ensure your project is compliant with local building codes and standards.

Q: What happens if something unexpected shows up during the project (e.g., hidden damage)?
A: If surprises arise (for example, rot behind siding or structural issues uncovered during demo), we will communicate immediately, review the needed changes, provide a change‐order or addendum if costs are involved, and adjust the schedule if needed. Our goal is to keep you informed and maintain trust throughout.

Q: What kind of warranty or guarantee do you provide?
A: We stand by our craftsmanship. While details vary by project and trade, we guarantee your satisfaction and will address any workmanship concerns promptly. When you receive your contract, we will clearly outline what is covered and for how long.

Q: How can I help prepare my home for a renovation?
A: Good preparation helps ensure smoother work and fewer disruptions. Some helpful steps include:
– Clearing the work area of personal items, décor, and fragile items.
– Making arrangements for pets or children if parts of the home will be inaccessible.
– Confirming work schedules and communication protocols with your project manager.
– Ensuring access and safety for our team (clear walkways, adequate lighting).
We’ll provide more guidance during your pre-construction meeting.

Q: What should I consider when working through my design?
A: Consider your lifestyle, practical use of your space, any maintenance that may be required, pros and cons of certain materials, and weigh that against your budget. We’ll ask several questions during this phase, and walk you through options based on the size and scope of the project.

Q: Will I get a final walkthrough and documentation at project completion?
A: Yes — once the project is finished we will walk through the space with you, ensure you’re satisfied, hand off any necessary manuals or warranty information (for fixtures/windows/etc.), and provide you with instructions for ongoing maintenance where relevant.

Q: How do you handle communication during the project?
A: We prioritize clear and consistent communication. You’ll receive updates at major milestones, we’ll notify you of any delays or changes, and you’ll have a point of contact (your project manager) for any questions or updates.